Frequently asked questions (FAQ)
Q. What type of payment do you accept?
A. We accept all major credit cards such as Visa, MasterCard, American Express, and Discover. In addition, you can pay with Amazon, Facebook, Apple Pay, and Paypal with your credit card, debit card, bank account, and saving account. Local customers can pay with cash and money order.
Q. Is my payment information secured?
A. Yes, all payment information are processed by third party vendors such as Stripes, Paypal, Amazon, Apple, or Facebook. Viajway Inc. does not keep payment information in its system. We are 100% PCI compliance.
Q. Do you ship to other countries?
A. At the moment, we are only shipping to United States, Canada, and Mexico.
Q. What shipping service do you use?
A. Your purchase will be shipped using United States Postal Service (USPS), United Parcel Service (UPS), Fedex, or Postmate (Orange County customers only).
Q. Can I pickup the item I purchased?
A. Yes, you can. If you live in Orange County, California; you can pick up your items for free in Anaheim, Orange, Santa Ana, Buena Park, Tustin, or Newport Beach. Just send us an email to schedule a pickup and meeting point.
Q. Where can I find your coupons?
A. You can find our coupons on our blog, emails, Twitter, Google+, Instagram, and other online websites. If you registered for our mailing list, you already have a coupon.
Q. How much is your shipping?
A. Shipping is usually free or highly discounted. It depends on your location.
Q. Are Viajway's products available in other stores?
A. Yes, you can find our products in Groupon, Amazon, eBay, Jet, Bonanza, Wish, Wal-Mart, Facebook Marketplace, Pinterest, and other stores.
Q. How can I contact you?
A. Visit Contact Us link on the bottom of this page or any other page. You can send us an email or text.